Contact - Super Cool Gear

Creative tools empowering artistic vision

You can email us directly at assistance@supercoolgear.com or use the form below. If you found a bug, we would really love to hear from you. If you have a question, please take a look below, the answer may already be there.

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Frequently Asked Questions

What can I use this for?

Design t-shirts for yourself, your team, or to sell worldwide. Whether you're creating one special shirt or promoting your business, our tools make it simple.

Do I need design experience?

Not at all. Our smart layout tools handle the technical details. If you can imagine it, you can create it.

How does the QR code feature work?

Just enter your social media, website, or any URL. It's a built-in feature that turns your shirt into an interactive piece, connecting the physical shirt to your online world.

How much can I earn?

With a Basic plan or above, you earn 80% of any markup you add. Example: On a $28 shirt with your $10 markup, you earn $8 per shirt.

How is the quality?

We use premium fabrics and state-of-the-art direct-to-garment printing. Our InkPreview system shows you exactly how your design will look before printing. Available sizes: S, M, L, XL, 2XL, 3XL

How is printing and shipping handled?

We partner with Printify for professional production and worldwide shipping. You focus on designing and promotion, we handle everything else.

How do I get paid?

Once your balance is $100 or above you can request a payout. You can also apply your balance to purchases on Super Cool Gear.

How many designs can I create?

Depending on your subscription level you can create up to 25, 100 or 250 designs. Each gallery can hold up to 25 designs.

What if I want to change a design?

You can edit your designs anytime. Changes appear instantly in your gallery. However, at the first sale of your design, it will be frozen and you can no longer make changes to it.

What about refunds and customer service?

We handle all customer service and returns. You focus on designing and promoting - we'll take care of the rest.

Can I customize my gallery's appearance?

Yes! We have 12 color schemes, each in a light and dark version to match your brand. Basic subscription and above can also use their own unique custom URL.

How do I start selling?

Create your designs, customize your gallery, if necessary upgrade your subscription to at least a Basic plan and start sharing. You can be selling in minutes.